Frequently Asked Questions - About MyFreeTaxes

<p>Am I eligible? Is it really free? Will my information be secure?</p>

MyFreeTaxes helps people file their taxes for free while getting the assistance they need. United Way provides MyFreeTaxes in partnership with the IRS’s Volunteer Income Tax Assistance (VITA) program to help filers prepare their tax returns on their own or have their return prepared for them for free.

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MyFreeTaxes is 100% free. There are no charges or fees associated with any of our tax filing options.

United Way operates MyFreeTaxes and is committed to ensuring that you can easily and accurately file your taxes to receive the refunds you deserve. We care about making taxes free and less complicated in a safe and convenient online experience.

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MyFreeTaxes partners with the IRS to help people easily and accurately file their federal and state taxes.

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The MyFreeTaxes filing software is powered by TaxSlayer, which uses the highest industry standards to safeguard your information. United Way does not have access to any of your personal tax information.

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United Way fights for the health, education and financial stability of every person in every community. We give people the financial education and tools to build a solid foundation that improves their lives and the lives of their children. For millions of Americans, tax refunds and credits are essential to their financial stability and success. That’s why United Way helps people save more of their hard-earned money. So far, more than 1.3 million people have used MyFreeTaxes, saving some $260 million in tax preparation fees.

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Since 2009, MyFreeTaxes has helped more than 1.3 million taxpayers claim every credit and deduction they deserve. These credits maximize filers’ refunds and provide important opportunities for individuals and families to build financial stability.

United Way launched MyFreeTaxes during a time when there were limited free online filing options, particularly for low- and moderate-income filers. The site was funded by the Walmart Foundation from 2009 to 2015, and promoted in partnership with One Economy, the National Disability Institute and Goodwill Industries International. From 2009 to 2020, the tax preparation software that powered MyFreeTaxes was provided by H&R Block. In recent years, the company also made significant contributions to the administration and promotion of MyFreeTaxes.

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