FAQ
End of tax season 2024
The tax season will begin in January! Contact the MyFreeTaxes Support team for assistance.
Subscribe to our newsletter to receive a notification when the 2025 tax season begins in January.
Helpline
The MyFreeTaxes Helpline is staffed by dedicated call specialists who have completed IRS VITA program training and certification. Our Helpline call specialists are available to answer questions about MyFreeTaxes, help you troubleshoot issues you may face while using the tax filing software we connect you to, and answer certain tax questions you have while completing your return through MyFreeTaxes.
Our main Helpline can be reached at 866-698-9435. It is available 10 am - 6 pm ET daily from February 6 - April 18, and 10 am - 6 pm ET daily from April 19 - October 31.
Still need some help?
Send us a message
Use the form below to send our support team a message. We'll do our best to get back to you within one business day. If you need support immediately, you may call our Helpline to speak with a support specialist. Please note, you must have cookies enabled for your browser to complete the CAPTCHA anti-spam check and click the submit button.