Common Questions

To print your return:

1. Log in to your TaxSlayer MyFreeTaxes account.
2. From the left-hand menu, click Summary/Print.
3. On the Summary/Print page, you can:
   • View your return
   • Print it
   • Save it as a PDF
   • Then print the PDF

TaxSlayer is not able to transfer your information or your account from MyFreeTaxes (the free version of the software), to the commercial/paid version of their software. This is because the IRS will not allow us to offer a software program that includes the option to upgrade or charge individuals in any way. 

To file with the commercial version of TaxSlayer, you'll have to create a new username and password and start your return from the beginning. Keep in mind that there may be a fee to use the commercial version of TaxSlayer. 

TaxSlayer is not able to transfer your information or your account from the VITA version to the commercial/paid version of TaxSlayer. IRS rules prevent TaxSlayer from transferring your account to their paid version.

If you'd prefer to file with the commercial version of TaxSlayer, you will have to create a new username and password and re-enter any information you may have already entered in the VITA version of the software. There may also be a fee to use the commercia version of TaxSlayer.

Federal tax returns are due on April 15, 2026. However, if you are eligible for a refund from the IRS and do not owe taxes, you will not face a penalty for failing to file by the return deadline. You have until October 15, 2026 to electronically file your 2025 return.  

Please note, the MyFreeTaxes self-preparation filing method only supports current-year returns. If you need to file a prior-year return, please choose our "Have My Taxes Filed For Me" option to find an in-person free tax program that can help with returns for prior years. 

The IRS recommends a few options for obtaining your prior-year AGI.

Preferred Method

• Keep a copy of your tax return, which includes your AGI is on line 8b on Form 1040.
• If you are using the same tax preparation software that you used last year, it should have your prior-year return saved for you to access.
• First-time filers over the age of 16 should enter zero as your AGI.
• If you have an Identity Protection (IP) PIN, use it instead of your prior-year AGI when prompted by your software. You can sign up for an IP PIN through the IRS’ online tool.

Alternative Methods

• Use the IRS’ Get Transcript Online tool to immediately view your AGI. You must pass the Secure Access identity verification process. Select the Tax Return Transcript and use only the “Adjusted Gross Income” line entry.
• Use Get Transcript by Mail or call 800-908-9946 if you cannot pass Secure Access and need to request a Tax Return Transcript. Please allow 5 to 10 days for delivery. Use only the “Adjusted Gross Income” line entry.

If you received a message that you need an updated URL to access the tax filing software on MyFreeTaxes, you may have used an old software link.  You must go through MyFreeTaxes.com to access the current version of the tax filing software.  

Go to MyFreeTaxes.com and choose "File My Own Taxes."  Answer the screening questions and then choose "File Now" to be connected to the TaxSlayer software. You will have to go through this process each time you access your return. 

Here are two sample error codes you may see:

"You are attempting to use an invalid URL. Please contact your VITA/TCE volunteer or VITA/TCE site for an updated URL."

"You must use a valid URL to create your 2025 tax return. Please contact your VITA/TCE volunteer or VITA/TCE site for an updated URL."

Yes!

MyFreeTaxes may be used by Puerto Rican residents to file their taxes with the IRS. Puerto Rican residents who want to file their own taxes and earned less than $89,000 can use our partner software to file their return with the IRS, including claiming the Child Tax Credit. Forms 1040, 1040PR, and 1040SS are all supported.

Puerto Rican residents may also use the MyFreeTaxes option "Have My Return Prepared For Me" option to locate a VITA program that can prepare your return for you for free.

Please note, MyFreeTaxes does not support filing taxes with the Puerto Rico Department of Treasury (Departamento de Hacienda). If you are a Puerto Rican resident who needs to file local taxes in Puerto Rico, please visit the Departamento de Hacienda website.

You can deactivate your tax return by deleting it from TaxSlayer's software. This will allow you to start over from scratch. Follow these steps: 

1. Log into your TaxSlayer account.
2. Click on Settings, then Transaction History.
3. In the "Deactivate Tax Return" section, select a reason from the drop-down menu, then select "Clear Your Return and Restart."

MyFreeTaxes connects users who need help filing their return with the IRS’ Volunteer Income Tax Assistance (VITA) program (accessible by selecting the "Have My Taxes Prepared for Me" option on our homepage.) These programs generally support all tax situations except:

• Returns with Rental Property Income
• Returns with Farm Income
• Returns with income well above $67,000*

If you are ineligible to have your return prepared for you through the IRS’ VITA program, you can still use our free self-preparation software to file your taxes yourself. Click here to get started.

*Income limits for VITA programs vary, but are generally less than $67,000. Many VITA programs support incomes above this level, so if you need your return prepared for you it is worth inquiring with our partner programs to see if they can assist you.

2025 tax returns are due on April 15, 2026. However, if you get a refund from the IRS and do not owe taxes, you will not face a penalty for failing to file by the return deadline. You have until October 15th to electronically file a current-year return. For example, 2025 tax year returns can be electronically filed until October 15, 2026. 

The best way to guarantee that you are using free tax preparation software is to start at MyFreeTaxes.com.

Start at MyFreeTaxes.com, select the “File myself” option, answer the screening questions, and choose "File Now."  

If you navigate to TaxSlayer directly, or use a link from another website, we cannot guarantee you won’t accidentally access one of TaxSlayer’s paid products.

If TaxSlayer asks for payment, you'll need to delete your return and start over by accessing the software via MyFreeTaxes.com.

To delete your tax return:

• Log into your TaxSlayer account
• Using the gray side bar, go to Settings, then Transaction History
• In the Deactivate Tax Return section, select a reason from the drop down menu and click the "Clear Your Return and Restart" button
  • If the Deactivate Tax Return section is empty, please log out of your account, close your internet browser, re-open your browser, and repeat the steps above.
• Go to MyFreeTaxes.com, choose our self-file option, and complete the screening questions. We will connect you to our partner software using our special referral link.
• Finally, log into your tax software account using to ensure your account is tagged with our referral link.

If you didn’t file last year’s return and are owed a refund there are no penalties. You have three years from the initial return due date to file and claim a refund you are owed. 

If you owe taxes, you might owe the IRS a “failure to file” and “failure to pay on time” penalty in addition to last year’s taxes. 

MyFreeTaxes does not allow you to file prior year returns. To file a prior year return, choose “Have My Taxes Prepared For Me” option on the homepage to connect with a virtual or in-person nonprofit VITA program that can prepare your prior year returns.  

You can also access prior year forms and instructions from the IRS.

There are several factors that affect whether or not you will need to file a tax return, including your age, gross income, and filing status. You likely have to file a return if you are under 65, earned at least $15,750 in 2025, and file single. See the chart below for more details or get more information from the IRS here.

There are benefits to filing your taxes even if your income falls below these thresholds. You may be eligible for tax credits that entitle you to a refund. Tax filing is also an important way to verify your income if you are applying for Federal Student Aid, social security, or a loan from a bank or credit union.