About MyFreeTaxes

End of tax season 2024

The tax season will begin in January! Contact the MyFreeTaxes Support team for assistance.

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info_outlineAbout MyFreeTaxes

FAQ / Quick questions

New features include:

A New, Free Self-Preparation Software with More Form Support
We’re offering a new software option for MyFreeTaxes users who want to self-prepare their tax returns. This software supports more forms. It includes a federal return and unlimited state returns. And it is 100% free, with no requirement to pay for certain forms or services.

Additional Financial Resources
Our new Tax Time Financial Checklist connects you to important financial products and services, including accessible and affordable bank accounts, and a free student debt platform that can help you resolve student debt challenges and adjust your payment plans to save money.

Make the most of this tax season. Click here to review additional financial resources.

Help from a Live Specialist
Get help from an IRS-certified call specialist via the MyFreeTaxes Helpline. The Helpline is open from 10 am-6 pm ET Monday through Friday to answer your tax and software questions. Contact the Helpline at 866-698-9435.

Improved User Experience
Our new website design is easier to navigate and helps connect you to the best free tax filing solution for your situation.

Helpline

The MyFreeTaxes Helpline is staffed by dedicated call specialists who have completed IRS VITA program training and certification. Our Helpline call specialists are available to answer questions about MyFreeTaxes, help you troubleshoot issues you may face while using the tax filing software we connect you to, and answer certain tax questions you have while completing your return through MyFreeTaxes.

Our main Helpline can be reached at 866-698-9435. It is available 10 am - 6 pm ET daily from February 6 - April 18, and 10 am - 6 pm ET daily from April 19 - October 31.

Still need some help?

Send us a message

Use the form below to send our support team a message. We'll do our best to get back to you within one business day. If you need support immediately, you may call our Helpline to speak with a support specialist. Please note, you must have cookies enabled for your browser to complete the CAPTCHA anti-spam check and click the submit button.